Communications Co-ordinator
Work with us at St John’s Waterloo and The Bridge At Waterloo
About the role
We are seeking someone to help us take our communications to the next level. We have a wide range of activities, which all derive from our core value: being here for you. We want to ensure that our communications tell a coherent story, grounded in faith and lived out through creativity and action. This is a new post, reporting directly to the Vicar/Chief Executive and working across our activities – church, arts, events and marketing, and community engagement.
Salary: £35,513 pro-rata
Hours: 17.5 hours a week, flexible. Attendance at the team meeting on Monday mornings at 9:15am will be expected.
Reporting to: Canon Giles Goddard, Vicar of St John’s Waterloo and CEO of The Bridge At Waterloo
Location: The post will be office based at St John’s Church, Waterloo Road, SE1 8TY
Closing Date: 5pm, Monday 27th October 2025
Interview Date: Tuesday 4th November 2025
To apply: Please send a CV and a letter (maximum 2 pages) saying why you would like the role to Elaine Wright at admin@stjohnswaterloo.org
For further information or an informal conversation, contact Giles Goddard at giles@stjohnswaterloo.org (after 8th October), or Kate Cullinan at events@stjohnswaterloo.org.
You can download this post as a PDF here.
Purpose of Role
To deliver creative communications and marketing that inspires growth, expands audiences and reinforces St John’s impact as a centre of worship, culture and community.
Background
St John the Evangelist is an inclusive church in central London. We’re proud of our growing reputation as one of the most inclusive and affirming churches in London.
Through our charity, The Bridge at Waterloo, we provide support, creative activities, English language conversation, and other activities for people seeking community in the UK, people experiencing homelessness and for young people and other local people for whom life’s challenges are acute.
We have recently completed a major renovation project and have excellent facilities for concerts and music making with a strong focus on classical music. The church is noted as a superb venue for all kinds of performance. Since the renovation our cultural, community and faith engagement has expanded significantly.
Our worship is in the Anglican catholic tradition. Our congregation is made up of LGBTQIA+ people, married people, single people, children and adults. We offer a warm welcome to students studying in London.
We run the annual Waterloo Festival, a fringe of international, national and local creativity. We provide meeting and performance space for hundreds of arts groups and charities. Our volunteer gardeners make our Churchyard an oasis of beauty and calm and we are committed to resisting climate change.
During the Second World War, St John’s was devasted by a firebomb. The church underwent a major restoration, reopening as the church of the Festival of Britain in 1951. Now, we have completed another major restoration: we re-opened in October 2022 transformed by a £5.5 million project led by world-famous Eric Parry Architects. As a result, our magnificent Grade II* church is once again bringing people together and ready to serve.
Person specification:
- 3 years’ experience in marketing/communications, ideally in arts, culture, education, or charities;
- Proven ability to grow audiences, especially on social media;
- Proven ability to generate engaging content in line with fast-changing social media trends;
- Experience using CMS, Mailchimp (or similar), and social media management tools;
- Familiarity with SEO and digital analytics;
- Proficiency with Canva and other tools for creating marketing collateral;
- Organised, proactive, and adaptable; able to take direction;
- Team player with a collaborative mindset and commitment to inclusivity;
- Interest in the arts and audience development.
Experience and Likely Background:
- Previous experience in marketing and/or communications, ideally within arts/culture sectors;
- Degree-level education or equivalent experience, preferably in marketing, communications, media, classical music/arts management or related field;
- Hands-on experience managing digital platforms (social media accounts, CMS, websites, email systems) and creating engaging content across online channels;
- Comfort working in small teams where flexibility and multitasking are essential;
- Desirable: Familiarity with CRM systems, knowledge of arts sector-specific contexts (e.g., audience engagement, arts access, heritage).
Skill Set, Mindset and Personal Attributes:
Skill Set
- Digital fluency, including social media, CMS platforms, email marketing, graphics and design tools;
- Analytical ability – comfort interpreting metrics (Google Analytics, email engagement data);
- Strong organisational skills: managing timelines, assets, content calendars;
- Strong writing, editing and proofreading skills.
Mindset & Attributes
- Self-motivated – finds creative solutions to tasks assigned by the Head of Events and Artistic Director;
- Creative and flexible – adapts to fast-paced environments, varying project needs;
- Detail-oriented and quality-driven – high standards in communication and delivery;
- Team-minded – collaborative, able to take direction, open to feedback, supportive of colleagues;
- Audience-aware – values inclusive storytelling, and aims to engage diverse communities;
- Time-management – able to juggle deadlines and shifting priorities effectively;
- Ethical and aware – knowledge of GDPR and commitment to responsible data use;
- Resilient and open to feedback – learns from mistakes, maintains positive energy under pressure.
